MM
Mandla M
1 reviews | Active since Jun 2021
21 Jun 2021, 14:25
Mandlenkosi Maphalala
The accounts personel is not helpful, they are arrogant and lack ability to listen which makes it not possible to address customer's query!
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
21 Jun 2021, 16:37Good Day Mandla M
We have escalated your query to the Credit Control Department and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Credit Control Department and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Jun 2021, 16:37
Official
Good Day Mandla M
We have escalated your query to the Credit Control Department and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Credit Control Department and we will revert back to you.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
23 Jun 2021, 08:20Good Day Mandla M
We have been trying to get in contact with you but have been unsuccessful,
When would be an appropriate time to contact you?
Regards,
Kaya Payi
Customer Care Department
***
We have been trying to get in contact with you but have been unsuccessful,
When would be an appropriate time to contact you?
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jun 2021, 08:20
Official
Good Day Mandla M
We have been trying to get in contact with you but have been unsuccessful,
When would be an appropriate time to contact you?
Regards,
Kaya Payi
Customer Care Department
***
We have been trying to get in contact with you but have been unsuccessful,
When would be an appropriate time to contact you?
Regards,
Kaya Payi
Customer Care Department
***
MM
Mandla M's updateReviewer Update
23 Jun 2021, 14:54Mix telematics, I am still waiting for your response regarding my 2020 settled account which I am still send sms demanding payments!!!
MM
Mandla M's update23 Jun 2021, 14:54
Reviewer Update
Mix telematics, I am still waiting for your response regarding my 2020 settled account which I am still send sms demanding payments!!!
Matrix Vehicle Tracking's replyOfficial
23 Jun 2021, 15:29Good Day Mandla M
We can confirm that an agent did get in contact with you and has advised concerning the credit note that has been processed.
We do apologize for the delay.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised concerning the credit note that has been processed.
We do apologize for the delay.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jun 2021, 15:29
Official
Good Day Mandla M
We can confirm that an agent did get in contact with you and has advised concerning the credit note that has been processed.
We do apologize for the delay.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised concerning the credit note that has been processed.
We do apologize for the delay.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***