Mamapara first prize still applies

Item: Matrix Vehicle Tracking
Rating: 1
Author: Cheryl B

The mampara award still applies. They respond that they have responded to my queries of the past 7 months and sent a settlement letter - not true. No response has been received to all the questions raised by me and 3 different settlement amounts which are unexplained have been sent, one of which I paid in full out of sheer frustration even though there is no proof it was due. DO NOT DEAL WITH THIS *********** COMPANY

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

10 Jul 2024, 15:16

Good Day Cheryl Brown,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply10 Jul 2024, 15:16

Official

Good Day Cheryl Brown,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Cheryl B's updateReviewer Update

10 Jul 2024, 15:22

Reply? What reply? Typical of *********** service

Cheryl B's update10 Jul 2024, 15:22

Reviewer Update

Reply? What reply? Typical of *********** service

Matrix Vehicle Tracking's replyOfficial

11 Jul 2024, 14:31

Good Day Cheryl Brown,

Kindly be note that we did try to get in contact with you however we were unsuccessful.

Please let us know the best time to reach you or share an alternate contact number with us.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply11 Jul 2024, 14:31

Official

Good Day Cheryl Brown,

Kindly be note that we did try to get in contact with you however we were unsuccessful.

Please let us know the best time to reach you or share an alternate contact number with us.

Regards,
Customer Care Department
***