BM
Bella M

1 reviews | Active since Jul 2024

12 Jul 2024, 17:39

Malfunctioning Panic Button

Very poor service. The malfunctioning panic button on my tracker device remains unresolved despite numerous attempts to reach out via email, phone, and WhatsApp. They repeatedly made promises to address the issue, but these promises have not been fulfilled. I’m fed up.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Jul 2024, 07:40
Official
Good Day Bella M,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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