MM
Mandla M
1 reviews | Active since Jun 2021
04 Aug 2021, 15:31
m
This company contact you and make a promise that they never keep. A certain Mabuza from Mix Telematics, made a promise to pass credit for unauthorized debit by Friday. I have not seen it till now.
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
04 Aug 2021, 16:20Good Day Mandla M
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
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We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Aug 2021, 16:20
Official
Good Day Mandla M
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
MM
Mandla M's updateReviewer Update
04 Aug 2021, 18:01I have heard the this response several times. Mix Telematics use this tectic to appear ad if they are addressing the query.
MM
Mandla M's update04 Aug 2021, 18:01
Reviewer Update
I have heard the this response several times. Mix Telematics use this tectic to appear ad if they are addressing the query.
Matrix Vehicle Tracking's replyOfficial
05 Aug 2021, 09:04Good Day Mandla M
The credit has been approved by Finance, we are just waiting to find out if the money will be refunded this Friday or next week Friday.
Regards,
Customer Care Department
***
The credit has been approved by Finance, we are just waiting to find out if the money will be refunded this Friday or next week Friday.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Aug 2021, 09:04
Official
Good Day Mandla M
The credit has been approved by Finance, we are just waiting to find out if the money will be refunded this Friday or next week Friday.
Regards,
Customer Care Department
***
The credit has been approved by Finance, we are just waiting to find out if the money will be refunded this Friday or next week Friday.
Regards,
Customer Care Department
***
MM
Mandla M's updateReviewer Update
05 Aug 2021, 09:27Do not bother about refund story, I have disputed the unauthorized debit order and put a stop payment against future debit.
MM
Mandla M's update05 Aug 2021, 09:27
Reviewer Update
Do not bother about refund story, I have disputed the unauthorized debit order and put a stop payment against future debit.
Matrix Vehicle Tracking's replyOfficial
05 Aug 2021, 11:43Good Day Mandla M
The request for a refund has been processed already.
Regards,
Customer Care Department
***
The request for a refund has been processed already.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Aug 2021, 11:43
Official
Good Day Mandla M
The request for a refund has been processed already.
Regards,
Customer Care Department
***
The request for a refund has been processed already.
Regards,
Customer Care Department
***