LM
Luthando M
1 reviews | Active since Nov 2020
03 Mar 2023, 09:42
Lying money making Scheme - Still cant cancel my subscription
I've sold my vehicle and asked them to cancel my subscription and arrange to come through to take out the device. They still deducting from me and every time I contact them they don't pick up but when i reverse the payment they call and always promise that the following month the subscription will be canceled and they will also send a cancellation letter, that has never happened. my account number is ***5
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Matrix Vehicle Tracking's replyOfficial
03 Mar 2023, 12:48Good day Luthando Mlamla,
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Mar 2023, 12:48
Official
Good day Luthando Mlamla,
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement amount payable.
Kindly refer to the email communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***