TM
Tsediso M
1 reviews | Active since Sept 2017
31 May 2024, 13:05
*******ly registering their account on my credit profile.
After being called by your complaints department and spoke to Claudia. I raised my concerns and was promised it will be sorted since I've decided to cancel. Now this matter is deteriorating as I'm receiving threats regarding my credit profile being affected, firstly you guys are not a credit provider, Secondly I did not sign any credit agreement, I signed up for a tracker service. You are busy trying to rip people off. I was mislead by your sales consultants regarding this product. It's okay, we will meet in court, I did my first step by complaining, I am now taking a second step as legally advice. I tried being civil. You bully clients.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
10 Jun 2024, 08:22Good Day Tsediso Leonard Musi
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply10 Jun 2024, 08:22
Official
Good Day Tsediso Leonard Musi
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
