sN
sipho N

1 reviews | Active since Aug 2020

19 Sept 2023, 10:30

********ly debiting my account

it's been 20 days since i wrote a review here on the above about them bullying me into staying in a contract i don't even know about, was hoping that the review on hello peter will help yield a response however clearly this white collar crime is basically targeting the working class and platforms like these help them continue exploiting people further.

i have cancelled my agreement that is anyway expired but they insist i will pay and i can't they will blacklist me, well i don't care coz i am not gonna pay MIX TELEMATICS i would rather change my banking details.

i just want to warn people out there to never even think of going for these okes they are bullies and one sided.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply19 Sept 2023, 11:46
Official
 Good Day Sipho Nhlapo  ,

We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.

We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department for Investigation.

A consultant will be in contact with you for provide feedback the soonest.

Regards,
Customer Care Department
***