RW
Reinhard W
1 reviews | Active since Nov 2019
06 Jul 2024, 18:41
Listing me after 2 years
Matrix listed me after 2 years that I don’t use their service anymore. They even confirmed that it has been cancelled. They handed my account over to their Debt collectors, nimble. I sent them an email to cancel, as I don’t have the vehicle for more than 2 years. All I want is a cancelation of the services as I do not have the car anymore and do not need the services. The amount has even grown enormously in 2 years time. Now I have a bad credit record because of this.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
08 Jul 2024, 07:16Good Day Reinhard van Wyk,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Jul 2024, 07:16
Official
Good Day Reinhard van Wyk,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
08 Jul 2024, 11:43 Good Day Reinhard van Wyk,
Thank you for allowing us the opportunity to assist you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards, Customer Care Department ***
Thank you for allowing us the opportunity to assist you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards, Customer Care Department ***
Matrix Vehicle Tracking's reply08 Jul 2024, 11:43
Official
Good Day Reinhard van Wyk,
Thank you for allowing us the opportunity to assist you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards, Customer Care Department ***
Thank you for allowing us the opportunity to assist you regarding your query.
Kindly note that we did try to get in contact with you however we were unsuccessful.
Please let us know the best time to reach you or share an alternate contact number with us.
Regards, Customer Care Department ***