1 reviews | Active since Jun 2021
Listed and hijacked
This company will list you in ITC for mistakes made by themselves. I was hijacked and my car was recovered within 1 hour then I was forced to open police case, which means my car will be taken to 13 for how long? you'll never know. So I refused to open it then I was told that I need to pay recovery bill because it's a false hijacked but It wasn't false, then they asked me to fetch pair key.
So I made payment arrangement... they went in my account and debit what we agreed on. Problem I was debited 3 times 1st it was payment arrangement, 2nd it was monthly debit order and 3rd I was wrongfully debited R3900. 00 that we didn't agreed on. When I asked them they were arrogant to me they told me that I'm owing them money but the arrangement I did was to avoid that. This unauthorized debits order happened for 3 months and I was reversing it then they list me for that. And I decided to cancel the contract with them that took 2 months to cancel it, is where they stopped it and debited what we agreed on. Now I'm with Tracker and I'm happy.
Please be advised that when a vehicle is ****** we do require for the customer to open a case with the police, failing to do so we take the recovery as a false recovery and we bill you for the recovery, this is stated on our terms and conditions.
Arrangements were made to settle the outstanding balance on your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
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Please be advised that when a vehicle is ****** we do require for the customer to open a case with the police, failing to do so we take the recovery as a false recovery and we bill you for the recovery, this is stated on our terms and conditions.
Arrangements were made to settle the outstanding balance on your account.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
