TB
Thierry B

1 reviews | Active since Jul 2018

23 Jul 2019, 14:29

***** and ******. Be careful drivers!

Beware everyone, not only these people are useless, which is the first impression you get, after months and months trying to resolve issues and having terminated your account with them, they still try to draw money out of your account, and they still continue to send invoices with outstanding amounts although a settlement has been done with THEIR PROMISE IN WRITING (from lying Noluthando Mabaso)that their will be no further amount to be paid. They lie, they contact you to get more, but they never reply to you when you contact them. I'm ready to go to court with these ******. But I just want to warn you all if you haven't signed a contract with them yet... DON'T!!!

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply23 Jul 2019, 14:47
Official
Good Day  Thierry B

Thank you for your post and for bringing this matter to our attention.

Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
 
Kind regards
 
Customer Care 
TB
Thierry B's update17 Sept 2019, 08:55
Reviewer Update
8 weeks later, still no "feedback" from them but yesterday I received again a sms threatening me if I don't pay my account, which I payed already.
Useless ******!
Beware people, do not go with Mix Telematics / Matrix