Lack of Response and Poor Service Regarding Cancellation Request

I am extremely frustrated with the lack of response from this company regarding my request, submitted on July 26th, to cancel the service on my VW Polo, which I sold over a month ago. Despite my clear instruction, no action has been taken, and I am deeply disappointed with the poor service I have received.

Due to their failure to address my request, I have stopped paying the premiums. I should not be responsible for paying for a service on a vehicle I no longer own, especially after requesting its removal from my subscription weeks ago.

I urge the company to resolve this matter immediately. If I do not receive a prompt response, I will have no choice but to consider alternative service providers. I also request clarification on the amount I am currently in arrears, as this situation has gone on for far too long.