JB
JJ B
1 reviews | Active since Sept 2018
10 Jul 2020, 10:07
Keeps debiting bank account despite cancellation order
My subscription ended and the company continued debiting by bank account despite me emailing them and instructing them to cancel the subscription. I also communicated this to their agent. No success.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
10 Jul 2020, 10:33Good Day JJ B
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Jul 2020, 10:33
Official
Good Day JJ B
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Cancellations Department to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
10 Jul 2020, 10:54Good Day JJ B
We can confirm our Cancellations Department did get in contact with you and your account has been cancelled.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm our Cancellations Department did get in contact with you and your account has been cancelled.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Jul 2020, 10:54
Official
Good Day JJ B
We can confirm our Cancellations Department did get in contact with you and your account has been cancelled.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm our Cancellations Department did get in contact with you and your account has been cancelled.
Regards,
Kaya Payi
Customer Care Department
***