1 reviews | Active since Mar 2009
Keep your word please
You said my debit order would be refunded since you failed to cancel my contract so let us see this happen please.
Dear Tsamai
We thank you for your post and for allowing us the opportunity to assist.
We are saddened by your experience and assure you the matter will be investigated and corrective action taken.
I refer to our email communication and again confirm that your request has been processed.
Confirmation has been sent to your email address.
I will keep in contact with you to ensure that this is resolved to your satisfaction
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Customer care supervisor
***
Dear Tsamai
We thank you for your post and for allowing us the opportunity to assist.
We are saddened by your experience and assure you the matter will be investigated and corrective action taken.
I refer to our email communication and again confirm that your request has been processed.
Confirmation has been sent to your email address.
I will keep in contact with you to ensure that this is resolved to your satisfaction
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Customer care supervisor
***