MA
Marcell A
1 reviews | Active since Jul 2015
12 Jul 2015, 22:21
keep takin my money
I'm a unhappy ex coned customer of mix telematics.. I cancelled with them because of service delivery and yet I paid them faithfully but when I needed them then they said the could send out ppl to help me but it wil cost me.. The ppl wil bill me.. I cancelled with them bit they keep takin my money.. How can I stop them from robing me pls help
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
12 Jul 2015, 23:11Hello Marcelladams ,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide to our customers.
I refer to our telephonic discussion and assure you that your query is being given our closest attention.
I will remain in contact with you in order to ensure your satisfaction.
Should you require any further assistance please do not hesitate to contact me directly.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide to our customers.
I refer to our telephonic discussion and assure you that your query is being given our closest attention.
I will remain in contact with you in order to ensure your satisfaction.
Should you require any further assistance please do not hesitate to contact me directly.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
Matrix Vehicle Tracking's reply12 Jul 2015, 23:11
Official
Hello Marcelladams ,
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide to our customers.
I refer to our telephonic discussion and assure you that your query is being given our closest attention.
I will remain in contact with you in order to ensure your satisfaction.
Should you require any further assistance please do not hesitate to contact me directly.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za
We sincerely apologise for the inconvenience caused and would like to assure you that this in no way reflects on the level of care we provide to our customers.
I refer to our telephonic discussion and assure you that your query is being given our closest attention.
I will remain in contact with you in order to ensure your satisfaction.
Should you require any further assistance please do not hesitate to contact me directly.
Bongani Motloung
Junior Operations Manager
Tel +27 (0) 11 ***
Fax +27 (0) 11 ***
***
www.mixtelematics.co.za