CFc
Corné Fourie cornefourie

1 reviews | Active since Feb 2023

24 Aug 2023, 12:34

Keep on HARRASING ME. SUPER BAD SERVICE DONT USE MATRIX

I requested in January that my Tracking device and contract be cancelled. On the 16th of January 2023, I Received an email stating to cancel the contract I needed to pay R302.00 The amount of R302.00 was paid on the 1st February 2023. After months of harassing me telling me I still owe them my monthly subscription they eventually realized I cancelled the Contract BUT is still owe them R107. they are continuously Harassing me stating I owe them money and they are going to hand me over if I don't Pay that R107 before the close of Business today. Well I should have listened to everyone who told me NOT to use Matrix Tracking for my Car

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply24 Aug 2023, 14:02
Official
Good Day Corné Fourie, 

Thank you for bringing the matter to our attention and allowing us the opportunity to assist further with your inquiry.  

We apologies to the unfortunate service received the matter has been escalated to Accounts Department.

We will get back to you as soon as possible.

Regards,
Customer Care Department
***