Keep on debiting and threatening! Acc 815740

Don’t know what more to do with this company. I sold my sons car in July 2020 and called Mix telematics to tell them car was sold. The lady said fine and would send a confirmation email. No email arrived and I didn’t check my bank account on a monthly basis. Six month later I was going through my account and to my horror mix telematics had continued debiting my account. In other words this company debited me for 7 months or so for a car I had sold. I continued phoning put could never get through to them. I finally got through to them on 14 June 2021 and spoke to a lady by the name of Palesa...... same story! She told me she would close the account and send me a confirmation email! Again nothing so I sent her an email on June 14 asking her for an email stating my account was closed. She never even had the courtesy to reply. To this day they still debit my account every month and for the last 4 months or so I’ve had to dispute the payment which costs me money every month. I’m unable to reverse the payment they took from my account in July. I am so sick of the downright shocking service from this company. They don’t answer their phone, they keep bothering me with threatening SMS, they don’t reply to emails and they keep debiting my account every month. I’ve no option but to take the legal route now as I won’t tolerate this any longer. They still have the nerve to send threats sms for R174 when they in fact owe me 7 or 8 payments of R174. I change cars often but can never deal with a company like this. The aggravation and poor service is a disgrace!!!