AJ
Anya J

1 reviews | Active since Mar 2009

27 Aug 2024, 08:47

Keep far away

This company is truly unreliable; they send you a reply but never bother to reach out to you. They really do not care at all about their customers. I know, from experience, that I was a client for many years, and the minute something went wrong, their service was up to nothing.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Aug 2024, 09:34
Official
Good Day Anya Joubert,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
*** 
AJ
Anya J's update27 Aug 2024, 13:09
Reviewer Update
The exact same response as previously. To act as though they are concerned, they must have an automatic system that responds. Everyone receives the same response; they must believe that people are too naive to see it?