ZF
Zharina F
1 reviews | Active since Mar 2020
26 Apr 2020, 07:45
Kaya **** to me from Mix Telematics
Here we go again, lies upon lies. Beame stole R74. 34 of my money promised to refund and just went ahead to debit me again. What a bunch of ****** and *****. It was an endless back and forth and I was told I the credit would be absorbed by future debit orders. I have had enough of the lies and theft. Going to report mix telematics to the highest consumer authority. I now have proof that they **** and in contravention of consumer laws.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
28 Apr 2020, 08:16Good Zharina F
As per our previous communication to you, we advised you that we will credit your account with R74.34,which we have processed the credit but because of being in lockdown everything is not moving as normal.
We have sent messages to you confirming such on numerous occasions, there is no need for anyone to lie about the credit.
As we stated previously and we are stating again a credit has been processed, it is in the final process with our Finance Department.
Regards,
Kaya Payi
Customer Care Department
***
As per our previous communication to you, we advised you that we will credit your account with R74.34,which we have processed the credit but because of being in lockdown everything is not moving as normal.
We have sent messages to you confirming such on numerous occasions, there is no need for anyone to lie about the credit.
As we stated previously and we are stating again a credit has been processed, it is in the final process with our Finance Department.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Apr 2020, 08:16
Official
Good Zharina F
As per our previous communication to you, we advised you that we will credit your account with R74.34,which we have processed the credit but because of being in lockdown everything is not moving as normal.
We have sent messages to you confirming such on numerous occasions, there is no need for anyone to lie about the credit.
As we stated previously and we are stating again a credit has been processed, it is in the final process with our Finance Department.
Regards,
Kaya Payi
Customer Care Department
***
As per our previous communication to you, we advised you that we will credit your account with R74.34,which we have processed the credit but because of being in lockdown everything is not moving as normal.
We have sent messages to you confirming such on numerous occasions, there is no need for anyone to lie about the credit.
As we stated previously and we are stating again a credit has been processed, it is in the final process with our Finance Department.
Regards,
Kaya Payi
Customer Care Department
***