NA
Naadia A
1 reviews | Active since Feb 2017
02 Apr 2021, 07:52
*** service , really ****
Horrible service, I get an email to cancel the tracker on my car and i still get debited. This is ridiculous, i want those funds reversed, i got debited twice on the 1st April 2021 R309 +-
I need this reversed ASAP.
Keagan Cannel
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
06 Apr 2021, 10:28Good Day Naadia A
We can confirm that an agent did get in contact with you and has processed your request to cancel. Your request was sent on 18/02/20121,there is 20 business day notice when cancelling, meaning March is notice.
We have processed credits for the month of April. Please accept our apology for the delay in cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed your request to cancel. Your request was sent on 18/02/20121,there is 20 business day notice when cancelling, meaning March is notice.
We have processed credits for the month of April. Please accept our apology for the delay in cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Apr 2021, 10:28
Official
Good Day Naadia A
We can confirm that an agent did get in contact with you and has processed your request to cancel. Your request was sent on 18/02/20121,there is 20 business day notice when cancelling, meaning March is notice.
We have processed credits for the month of April. Please accept our apology for the delay in cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has processed your request to cancel. Your request was sent on 18/02/20121,there is 20 business day notice when cancelling, meaning March is notice.
We have processed credits for the month of April. Please accept our apology for the delay in cancelling.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***