CG
Cherise G

1 reviews | Active since Nov 2017

03 Jun 2022, 10:18

JUST SHUT THEM DOWN

I guess this is day 1 of writing a bad review.

I HAVE NEVER IN MY LIFE HAD SUCH A BAD EXPERIENCE.

Rude consultants! Horrible customer service.

This place should be closed.

I've been probably been waiting 2 months for a recording where T&C's are being explained as well as a signed contract.

NOTHING.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jun 2022, 15:14
Official
Good day Cherise G

Please accept our sincere apology for the delayed response.

As per our discussion you did receive the OTP and accepted the terms of installation, you were not voice logged as the OTP serves as the acceptance of the contract.

Assuring you of our best intentions at all time.

Regards 
Customer Care Department
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