Just say NO to Mix Telematics 3

And the Saga continues. Quick catch up, as this is my 3rd review: I tried to cancel this service in 2019, they can find my email querying how to cancel and their reply. They cannot find my cancelation email, that I DID send. Due to a major computer virus, I cannot provide proof. My Major Loss. I then tried to cancel again in March 2021, took me 3 or 4 emails, a review on Hello Peter, and about 4-6 phone calls. They first tried to tell me that they did not receive a mail from me on the 3rd of March 2021, and that they could only track 2 of my 3 case numbers. They were adamant that they did not receive my mail of the 3rd March (sound fami**** to 2019?) Unfortunately for them, this time I could provide proof, my first mail was in the mail trail that they could find, it took me 3 phone calls to get them to scroll down. Leaves me wondering about how convenient it was that the could "Track" my follow up mails, but not my original, seems to be a theme with them. None of this stopped them from taking money from my account after my cancelation notice period. After me working way too hard to cancel, they finally agreed to refund me for April and May. I was promised that the money would be back in my account on Friday, the 14th May. Surprise, surprise, it Wednesday the 19th May and the money is still not back in my account.

Just Say NO to Mix Telematics.