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fabian R

1 reviews | Active since Jan 2019

13 Sept 2024, 13:26

I’ve had a bad experience, after the device was installed my vehicle was ****** and I was advised that I would have to pay R2500 per hour for them to look for my vehicle which I think is unfair

I’ve had a bad experience, after the device was installed my vehicle was ****** and I was advised that I would have to pay R2500 per hour for them to look for my vehicle which I think is unfair. Then two years after I sold the vehicles I notified Beame that I am cancelling my contract by sending 5 emails in which it was not noted and I was billed. After complaining on a Beame/ Mixtelematics post I was then contacted by Claudia Abrahams who was amazing and did a great job in getting my contract cancelled. I would genuinely not recommend anyone to take out a contract with Beame/Mixtelematics However I Beleive if more people like Claudia is employed at the company it would truly make the experience a much better one. Thank you Claudia, continue doing the awesome job you’re doing.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Sept 2024, 14:05
Official
Good Day Fabian Robin,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
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