1 reviews | Active since Dec 2021
I’ve canceled my tracker with them in November and took time to deactivate it, only deactivated it when I wrote a review here in hello Peter. I then asked them to please come remove the tracker from my car and they kept quiet until the 20th of December a
I canceled my tracker with them in November and they took time to deactivate it, only deactivated it after I wrote a review here on hello Peter. I then asked them to please come remove the tracker from my car and they kept quiet until the 20th of December a day that I get paid hoping to **** me more money, then a lady called me telling me how they wanna come remove the unit or I must go to one of their centres to remove the unit and all was well until she told me with attitude that I must pay for the removal fee, I told her I was unaware that I have to pay for it and she started being rude saying that we don’t read our contract and we later complain. I regret the day I joined them because even after I canceled the contract they’re still giving me a hard time. Sent them an email regarding this and as always they didn’t reply hence I chose to come here, an excuse of a company 🚮.
Thank you for your post.
The removal fee is labour to the fitment partner which removes the unit. The fee is payable to the fitment partner, and not to Mix Telematics.
Kindly advise whether the agents may proceed with the arrangements for the removal.
Regards,
Customer Care Department
***
Thank you for your post.
The removal fee is labour to the fitment partner which removes the unit. The fee is payable to the fitment partner, and not to Mix Telematics.
Kindly advise whether the agents may proceed with the arrangements for the removal.
Regards,
Customer Care Department
***
An agent will contact you shortly and assist.
Regards,
Customer Care Department
***
An agent will contact you shortly and assist.
Regards,
Customer Care Department
***
