IS
Ireen S
1 reviews | Active since Mar 2021
26 Jul 2024, 09:31
It's just a nightmare to get help.
They booked my car on Wednesday, so that the equipment could be removed and put a new one, of which they did. Still the new one Is not working. A lady called me an hour ago and asked some questions of which I told her it's not working and she tried to put me through customer care of which no one picked the call, tried calling them several times until a woman who is so rude picked up and I tried explaining everything to her and she just hung up on me. It's still mot working even after they replaced it.(Dear Valued Client, Case Num:***5 Address:10 Great North Road, Wentworth Park Benoni Tel: ***) ***
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
26 Jul 2024, 09:39 Good Day Ireen Sandanga,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Jul 2024, 09:39
Official
Good Day Ireen Sandanga,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
