1 reviews | Active since Aug 2016
its a long struggle !!!!!!!
<p>ive been trying to cancel my subscription but just not getting any joy , apparantly getting case numbers doesnt help either ********** 8 + ********** 4 , and just forget trying to get hold of anyone on the phone it just rings rings and rings , im asking any managers at mixtelematics to phone their own business and find out ist hand how long it takes for the phone to be answered - its frustrating !!!!!!!!!!!</p>
Dear Jacques Billing
We thank you for your post and have noted the content.
From the outset we wish to apologise for the any inconvenience caused and thank you for allowing us the opportunity to rectify this matter.
We refer to your telephonic discussion with our Retentions department and confirm that the proof of termination will be sent to you shortly.
Please do not hesitate to contact me directly on the below information should you require any assistance.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Tel +27 (0) 11 **********
Email ********** />www.mixtelematics.com
Dear Jacques Billing
We thank you for your post and have noted the content.
From the outset we wish to apologise for the any inconvenience caused and thank you for allowing us the opportunity to rectify this matter.
We refer to your telephonic discussion with our Retentions department and confirm that the proof of termination will be sent to you shortly.
Please do not hesitate to contact me directly on the below information should you require any assistance.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Tel +27 (0) 11 **********
Email ********** />www.mixtelematics.com