It's 3months later and still no panic button

Iv written a review on how I am not getting a full service that i payed for a month ago I got a call being told that I would be helped within 48 hours up to Dat which is a month later I still have received no communication and no panic button. I have stopped paying my premium and will not pay until I receive my panic button because that is the service I subscribed for. You guys are *********** and really frustrating if I can not get my panic button that Iv paid for than please arrange to remove the tracker on my car and I can find myself another service provider that will actually give me my money's worth. Iv sent God knows how many emails spoken to too many different people. Lucky who's supposedly in charge from the technical department has still not called i really hate the service I'm getting here.