OM
Obakeng M
1 reviews | Active since Jun 2022
25 Aug 2026, 11:07
Intimidating customers instead of resolving issues.
I complained a few weeks ago, instead of resolving they called me, requesting me to take down the post and my issue is still unresolved. I have a faulty device, and keep getting sent from pillar to post. I'm a paying customer.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
25 Aug 2026, 12:33Good Day Obakeng Mokatsane,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Aug 2026, 12:33
Official
Good Day Obakeng Mokatsane,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***