NO
Nokulunga O
1 reviews | Active since Feb 2025
12 Apr 2025, 06:51
Installed 2 tracking device in 1 vehicle and being debited twice
I am so disappointed that Metrix is failing to resolve my query which has affected my credit score and now my life has stopped because of them, they at first pretend to help me now the matter has cooled done they forgot about me. They can't even give me feedback. They told me to wait for 20 days now it's a more than a month. Can somebody help me with contacts of their Ombudsman as they have failed to give me.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
12 Apr 2025, 08:32Good day Nokulunga Olifant
Thank you for the submission.
Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.
After they have reviewed all requested credits, an updated statement will be made available.
After they have reviewed all requested credits, an updated statement will be made available.
Regards
Customer Care Department
***
***
Matrix Vehicle Tracking's reply12 Apr 2025, 08:32
Official
Good day Nokulunga Olifant
Thank you for the submission.
Please be aware that, according to your discussion with one of the consultants, an inquiry into the problem at hand is currently underway.
After they have reviewed all requested credits, an updated statement will be made available.
After they have reviewed all requested credits, an updated statement will be made available.
Regards
Customer Care Department
***
***