RM
Rembuluwani M
1 reviews | Active since Jun 2015
19 Dec 2024, 11:12
installation incomplete
I have been complaining about the panic button that they are billing me for every month, but I never received it. During my last call, they assured me it would be removed, but they continue to charge me the wrong amount. This is the last month of the year, and no one in the company has been able to help with such a simple issue. How can you trust them to recover your car? I even went to their Midrand office, but it was a complete waste of time and petrol.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
19 Dec 2024, 11:23Good day Rembuluwani Matshidze
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Dec 2024, 11:23
Official
Good day Rembuluwani Matshidze
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
RM
Rembuluwani M's updateReviewer Update
19 Dec 2024, 14:51 Two hours left until the end of the business day, and no one has called me so far. I expected this—no help, no solutions. This should serve as a warning to others who are considering choosing this tracking device.
RM
Rembuluwani M's update19 Dec 2024, 14:51
Reviewer Update
Two hours left until the end of the business day, and no one has called me so far. I expected this—no help, no solutions. This should serve as a warning to others who are considering choosing this tracking device.