*****ING MONEY FROM ME AFTER CANCELLATION.

confirmation of cancellation sent to Simon in accounts and still refuse to cancel all debit orders from my account and cancellations dept also don’t know what they doing. So between the *****s in the depts. none of them know their fingers from their ****$.!!! Of what’s going on. I want this **** over immediately!!! No more damn debit orders effective immediately and do my damn refunds properly. Or I am going to be forced to sue you people. Try me!!!!! One more issue if this is not resolved TODAY!!!!!

I sent the confirmation of cancellation to Simon and cancellations dept. so I don’t know what else he wants to just do his damn job that hegets paid to do ..
Just looks for excuses to keep passing the buck to the cancellations dept. absolute dogs and ***s to deal with. Even a dog understands when you talk to it.. not these things that call themselves human.!!!!

Don’t tell me the cancellation was done today when I have the email confirmation from the 11th of August from you people already that I emailed back to your cancellations dept and Simon for you to SEEE!!! that it was confirmed cancelled by yourselves. That email takes precedence over your **** sent today. How can you send another confirmation of cancellation and date it today when I already have it, because you people have not done wat you supposed to 1 month ago. You people have no clue what you even doing there and it proves that loud and clear of the level of incompetency you have there. You working like a ‘cat n mouse’ operation. Running around in circles chasing your tales.. Why don’t you acknowledge the confirmation I have from the 11th of August 23 for my mini copper that you sent me and rectify your internal problems amongst yourselves of who is more dumb than the other. I am only interested in you telling me that whatever credit is due to me will be done immediately (TODAY) and no further debit orders will be taken from my account as it should be!!!!! And acknowledge my cancellation as off 3rd August and confirmation was sent to me on 11 August 23’. After sending you back your email confirmation you have the nerve to send me one you just did today!!!! How!!!! Stupid are you people!!! Clients pay your salaries!! .. and people there just don’t want to work. Simon just wants to pass the buck to someone else coz he F’ked up my account and won’t take responsibility to just do what he has to. As for cancellations dept.. They also the same. The woman put me on hold for 28mins until the call was cut off. Who the heck does she think she is. Is that customer service or is it a Mickey Mouse organization the way you people do things there. And Simon thinks he’s soo clever he wants to tell me I cut off the calls. He should specialize in his own job that he’s soo useless at. Does not want to take my calls. He insists on transferring me to cancellations. Which part of me having a confirmation of cancellation from the cancellations dept. becomes effective for Simon to see that it was done. ??? Instead he thinks I am on the same low level of mentality as himself coz he keeps repeating himself about the double debit order issue and don’t acknowledge or hear me when I spoke to him once this morning. Since then bcoz he saw the email cancellation confirmation he transfers me directly to cancellations and doesn’t take my calls. What an a$$!!!! What a bunch of clowns you are!! Really!!

WHERE’s THE PHONE CALL THAT’s SUPPOSED TO HAPPEN???? Nothing!! JUST PATHETIC !!