CJ
Cheryl J
1 reviews | Active since Dec 2022
23 Jan 2023, 09:06
INEPT AND CLUELESS STAFF
Once again Mix/Telematics are ***********. Another vehicle sold October 2022 and I notified them. Received an sms to pay via the link sent ( legit ) paid and they are still debiting my account and I keep reversing. I have emailed the cancellations department forwarding them POP and cancellation and today is the 5th time. Receive an automated response your are blah blah blah and someone will call you.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
23 Jan 2023, 09:52Good day Cheryl J,
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement and outstanding amounts.
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement and outstanding amounts.
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jan 2023, 09:52
Official
Good day Cheryl J,
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement and outstanding amounts.
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
We can confirm that an agent has contacted you and advised on the settlement and outstanding amounts.
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
CJ
Cheryl J's updateReviewer Update
23 Jan 2023, 10:02YOUR COMPANY IS FILLED WITH INEPT EMPLOYEES. HOW MANY TIMES MUST I CANCEL THIS CONTRACT
CJ
Cheryl J's update23 Jan 2023, 10:02
Reviewer Update
YOUR COMPANY IS FILLED WITH INEPT EMPLOYEES. HOW MANY TIMES MUST I CANCEL THIS CONTRACT
Matrix Vehicle Tracking's replyOfficial
23 Jan 2023, 10:13Good day Cheryl J,
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply23 Jan 2023, 10:13
Official
Good day Cheryl J,
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***
Kindly refer to the electronic communication sent to you and liaise with the assisting agent.
Regards,
Customer Care Department
***