increased premiums

Item: Matrix Vehicle Tracking
Rating: 1
Author: Johannes R

When did the premium go up and who informed me?

and when we call we are always placed on hold

Helpful (0)

Replies (3)

Matrix Vehicle Tracking's replyOfficial

04 Dec 2017, 16:20

Dear Johannes Rebombo

We thank you for your post and have noted the content

I refer to our telephone conversation and confirm that your issues have been addressed

I will remain in contact with you to ensure that this is resolved to your satisfaction

Kind Regards

Thato Mashimbye

Customer Care Supervisor

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Matrix Vehicle Tracking's reply04 Dec 2017, 16:20

Official

Dear Johannes Rebombo

We thank you for your post and have noted the content

I refer to our telephone conversation and confirm that your issues have been addressed

I will remain in contact with you to ensure that this is resolved to your satisfaction

Kind Regards

Thato Mashimbye

Customer Care Supervisor

***

Johannes R's updateReviewer Update

13 Dec 2017, 10:19

Hi Thato I am still waiting for the confirmation email for resetting my price,and i also wanna add one car again.

Johannes R's update13 Dec 2017, 10:19

Reviewer Update

Hi Thato I am still waiting for the confirmation email for resetting my price,and i also wanna add one car again.

Matrix Vehicle Tracking's replyOfficial

13 Dec 2017, 10:26

Dear Johannes Rebombo

Thank you for your post

We confirm that your concerns have now been addressed. An email confirmation will be sent shortly

Regards

Thato Mashimbye

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Matrix Vehicle Tracking's reply13 Dec 2017, 10:26

Official

Dear Johannes Rebombo

Thank you for your post

We confirm that your concerns have now been addressed. An email confirmation will be sent shortly

Regards

Thato Mashimbye

***