MM
Mo M
1 reviews | Active since Nov 2019
10 Jan 2025, 09:16
Incorrect ITC flag for paying customers
have been paying my account on time for such a long period of time. I do not have any arrears on my account, Matrix dept flagged me as in arrears on my ITC report. I called and they said it would be fixed by the end of Dec as they aren’t any arrears on my account.
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Matrix Vehicle Tracking's replyOfficial
10 Jan 2025, 15:22Good day Mo Maps
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Jan 2025, 15:22
Official
Good day Mo Maps
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***