WN
Wendy N
1 reviews | Active since Jan 2018
05 Dec 2022, 06:40
INCORRECT BILLING ON THE ACO**** STATEMENT AND REFLECTING ON MY CREDIT PROFILE
I received a statement on the 03rd of December 2022 showing that in the month of November there was an outstanding balance of R152. This is the same amount that has been reflecting on my credit profile which I reported to them. I always pay extra. I need this resolved immediately because there was no outstanding amount in the month of November and it is reflecting negatively on my credit profile. If this is not resolved , I AM CANCELLING THE SERVICE WITH IMMEDIATE EFFECT.
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Matrix Vehicle Tracking's replyOfficial
05 Dec 2022, 09:46Good day Wendy N,
Thank you for reaching out to us.
We can confirm that an agent has contacted you and await your statement with the September payment.
Regards,
Customer Care Department
***
Thank you for reaching out to us.
We can confirm that an agent has contacted you and await your statement with the September payment.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Dec 2022, 09:46
Official
Good day Wendy N,
Thank you for reaching out to us.
We can confirm that an agent has contacted you and await your statement with the September payment.
Regards,
Customer Care Department
***
Thank you for reaching out to us.
We can confirm that an agent has contacted you and await your statement with the September payment.
Regards,
Customer Care Department
***