DE
Darren E
1 reviews | Active since Dec 2017
14 Jul 2021, 19:32
Incorrect billing
Good day this is the 5th time I am having billing issues. Please can you cancel the debit order and email me your banking details for payment. Also not that you are double billing me and you need to remove the 1 tracker of the bill, I am not going to pay the extra amount.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 Jul 2021, 09:34Good Day Darren E
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that one of our Customer Care Consultant's has been in contact with you and assisted with your query.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that one of our Customer Care Consultant's has been in contact with you and assisted with your query.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Jul 2021, 09:34
Official
Good Day Darren E
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that one of our Customer Care Consultant's has been in contact with you and assisted with your query.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that one of our Customer Care Consultant's has been in contact with you and assisted with your query.
Please accept our apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***