RL
Rooi L
1 reviews | Active since Feb 2017
08 Dec 2021, 12:13
Incorrect billing
I’ve been trying to get hold of you guys all Morning , my debit orders are going off each month yet my balance is not going down .. in November my balance was 1600, today my balance is 2500 . I checked my statement and I see there are two car registration loaded . I don’t understand . Please someone get back to me
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
08 Dec 2021, 13:56Good Day Rooi L
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
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We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Dec 2021, 13:56
Official
Good Day Rooi L
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
We have escalated your query and will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
09 Dec 2021, 09:30Good Day Rooi L
We can confirm that an agent did get in contact with you and has forwarded an email to you with a reconciliation statement.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has forwarded an email to you with a reconciliation statement.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Dec 2021, 09:30
Official
Good Day Rooi L
We can confirm that an agent did get in contact with you and has forwarded an email to you with a reconciliation statement.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has forwarded an email to you with a reconciliation statement.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***