INCORRECT BILLING
Matrix - I am sitting with a R1452,00 bill whereas my contract started in July 2022. You guys continuously lie about sorting the billing out. I cancelled my initial contract and have it in writting but you continuously billed it until September now I owe a ridiculous amount which is not right. I'm actually sick and tired of having to deal with this issue every month with your *********** employees!!!!!!!!!!!!!!!!!!!!
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Matrix Vehicle Tracking's replyOfficial
05 Sept 2022, 15:47Good day Tshembi H,
Thank you for taking our call today and allowing us to assist.
As per the conversation, the credit has been prepared. An agent will contact you tomorrow as per your request.
Regards,
Customer Care Department
***
Thank you for taking our call today and allowing us to assist.
As per the conversation, the credit has been prepared. An agent will contact you tomorrow as per your request.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Sept 2022, 15:47
Official
Good day Tshembi H,
Thank you for taking our call today and allowing us to assist.
As per the conversation, the credit has been prepared. An agent will contact you tomorrow as per your request.
Regards,
Customer Care Department
***
Thank you for taking our call today and allowing us to assist.
As per the conversation, the credit has been prepared. An agent will contact you tomorrow as per your request.
Regards,
Customer Care Department
***