NK
Neels K

1 reviews | Active since May 2022

03 May 2022, 21:50

***********/useless company

Most *********** company in Africa!! Cancelled my contract 14 March 2022, got confirmation of cancellation. Yet they submitted debit order for April and May. The mail to their debtors comes back... can not deliver. No response or answer on the phone. Completely useless.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 May 2022, 12:25
Official
Good Day Neels K

We confirm that our Cancellation Department Consultant has been in contact with you to assist with your query.

Kindly be advised that the details pertaining to the installation of the unit have been emailed to you as requested.

As per our telephone conversation, we confirm that the unit is still within the contractual period and therefore requires a settlement amount.

The settlement details have been e-mailed through to you as requested and we await your response.

Regards
Customer Care Department
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