1 reviews | Active since May 2012
*********** SERVICE
My previous post has bearing on this matter, Beame debited my account early without any notification, this was not according to the agreement. The debit order went unpaid, I have tried on numerous occasions to contact their office to resolve this matter but the accounts department seldom answer their phones. I have received emails stating that they tried to call me but I don't answer which is also bull****. Simon Sheba has sent me an email to contact him telephonically, when I call I am told that he does not work from the office and I should leave a message, a week later no response. But I keep receiving an email informing me that my account is in arrears. This companies accounts department is totally ***********. I HAVE NO IDEA HOW TO SOLVE THIS PROBLEM BECAUSE MIX TELEMATICS DONT SEEM TO BE INTERESTED IN ITS CUSTOMERS.
Thank you for allowing us the opportunity to resolve your query.
Your query has been escalated to the relevant department and we will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
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Thank you for allowing us the opportunity to resolve your query.
Your query has been escalated to the relevant department and we will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that an email has been forwarded to you concerning your query.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has confirmed that an email has been forwarded to you concerning your query.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
