TP
Thandi P

1 reviews | Active since Jan 2015

11 Aug 2016, 12:13

*********** service

<p>I been getting sms that my debit order of 199 has been reversed almost everyday and this is really annoying me because I sent through a request for cancellation on the 23/05/2016 because my car was written off According to lesego mokone who June was the notice period that means I should only be billed 99.52,iv been contacting your customer care and their service is pathetic, every time I call I get a different response, can someone who knows what they are doing tell me if the is any outstanding amount, and if this contract has been cancelled, and can you please stop sending me this ridiculous sms because if your staff was competent we will not be having this misunderstanding </p>

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply11 Aug 2016, 13:25
Official

Dear Thandi

We thank you for your post and the content has been noted thereof.

Our attempts to reach you have again been unsuccessful. A confirmation email has been forwarded to your email

Please be assured of our best intentions at all times.

Please contact me directly should you require further assistance

Thato Mashimbye
Tel +27 (0) 11 **********
Email ********** />www.mixtelematics.com