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gilliankamoo G

1 reviews | Active since May 2017

03 Jul 2017, 20:44

*********** service

<p>So my saga continues with Mix telematics Africa they continue to harass me for a cancellation fee which they feel that they are entitled to. Due to their bad customer service I cancelled my 11 year contract with them, they are continuously deducting this cancellation fee which I have reversed at my own cost and continue to send smses and phone calls with the same promise of resolving the issue this is the third month of this and I am beyond fed up</p>

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Jul 2017, 09:19
Official

Dear gillian-kamoo

We thank you for your post and have noted the content.

Our attempts to contact you have unfortunately been unsuccessful.

We confirm that the matter has been resolved.

We will continue to try to reach you telephonically in order to conclude this matter and ensure your satisfaction.

Kind regards

Albert Griffith

Customer Care

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