LP
Letser P
1 reviews | Active since Sept 2015
22 Sept 2015, 08:59
*********** Junior manager operation
U respond to My initial HP complaint and nothing happened. <br> why??<br> <br> U deducted my account again.<br> <br> Stop with incompetence and refund my money and learn to assist your clients !!!
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Matrix Vehicle Tracking's replyOfficial
22 Sept 2015, 12:18Hello tiger.com,
We thank you for your post and have noted the content.
The manner in which your query was handled is unacceptable and certainly not in line with the service levels we proud ourselves on.
We would like to assure you that this matter will be dealt with internally.
I refer to your discussion with our office and confirm that the matter has been resolved.
Please contact me directly should you require any assistance.
Kind regards
Duppie Du Plessis
Operations Manager
Tel: ***
We thank you for your post and have noted the content.
The manner in which your query was handled is unacceptable and certainly not in line with the service levels we proud ourselves on.
We would like to assure you that this matter will be dealt with internally.
I refer to your discussion with our office and confirm that the matter has been resolved.
Please contact me directly should you require any assistance.
Kind regards
Duppie Du Plessis
Operations Manager
Tel: ***
Matrix Vehicle Tracking's reply22 Sept 2015, 12:18
Official
Hello tiger.com,
We thank you for your post and have noted the content.
The manner in which your query was handled is unacceptable and certainly not in line with the service levels we proud ourselves on.
We would like to assure you that this matter will be dealt with internally.
I refer to your discussion with our office and confirm that the matter has been resolved.
Please contact me directly should you require any assistance.
Kind regards
Duppie Du Plessis
Operations Manager
Tel: ***
We thank you for your post and have noted the content.
The manner in which your query was handled is unacceptable and certainly not in line with the service levels we proud ourselves on.
We would like to assure you that this matter will be dealt with internally.
I refer to your discussion with our office and confirm that the matter has been resolved.
Please contact me directly should you require any assistance.
Kind regards
Duppie Du Plessis
Operations Manager
Tel: ***