Incompetency

Good day

End of december i called the company concerning my account and the gentleman i spoke with stated that the last deduction will be end of January and i was not notified of any 30 days period, Ii wrote an email concerning the the cancellation of the contract hence the car was not in my possession. i was sent a cancellation letter, but the company was still deducting from my account and i found it uncalled for, i called the company asking why are they still deducting from my account some lady said it is the 30 days notice period i told her i was not told about it and the company has been deducting from my account end of Feb and end of March which i have been reversing the money back to my account, Recently i have been getting smses from the company that i must pay the R214 or i will be put under bad debts, when i called the company after the first sms was sent to me, the lines did not go through so that i can be assisted with the account. I am not not with the service i have been getting from the Matrix Telematic, because the gentleman did not state anything about the notice periods and they even sent me a notification for my cancellation. I will not be liable of paying that amount hence the gentleman i spoke to said the last deduction will be end of January.