TM
Thandiswa M
1 reviews | Active since Feb 2023
11 Feb 2023, 22:18
Incompetence at its best
I was contracted for 3 cars with matrix then removed the one car after selling it however they still debit and bill me for 3 cars as well as the new owner of the sold vehicle. I have canceled the 3rd vehicle but they still debit my account for it and sometimes twice in a month. I have complained over and over again I am sick and tired of this contract and their incompetence. I am going to cancel as this is an inconvenience to me.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
13 Feb 2023, 09:02 Good day Thandiswa Makhalemele ,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and confirmation thereof has been emailed to you .
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and confirmation thereof has been emailed to you .
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Feb 2023, 09:02
Official
Good day Thandiswa Makhalemele ,
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and confirmation thereof has been emailed to you .
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your cancellation query.
Kindly be advised that your cancellation request has been completed and confirmation thereof has been emailed to you .
Regards
Customer Care Department
***