tF
terry F

1 reviews | Active since Jun 2011

17 Nov 2017, 15:30

Incompetence

Being trying to contact call centre via their website to lodge a claim and via email for over a month now and absolutely no response yet my debit order goes off in time. I'm so annoyed!

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Nov 2017, 16:53
Official

Dear terry

We thank you for bringing this matter to our attention and for allowing us the opportunity to respond.

We have been trying to make contact with you on the numbers available to us but we unfortunately are unable to reach you

We have forwarded you a detailed email addressing your concerns

Please do not hesitate to contact me directly should you require further assistance

Kind Regards

Thato Mashimbye

Customer Care Supervisor

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