cS
carrie S

1 reviews | Active since Dec 2017

01 Sept 2021, 09:18

Incapable

This company has been debiting my account incorrectly and I keep reversing debits. I am put in arrears due to their incapability of sorting the query out even after calls and reference numbers for the calls are received

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply01 Sept 2021, 12:26
Official
Good Day Carrie S 

We confirm that our Credit Control Department has been in contact with you and assisted with your request for payment arrangements.

Assuring of you of our best interest at all times.

Regards
Noluthando Mabaso
Customer Care Department
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cS
carrie S's update01 Sept 2021, 12:39
Reviewer Update
Thank you and yes. let's hope and see that all works out as per this new agreement. Thanks
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply01 Sept 2021, 13:46
Official
Good Day Carrie S 

The payment arrangement has been loaded on your account. Kindly ensure that you honour the arrangement on your side as well as discussed with our Credit Control Department.

Regards
Noluthando Mabaso
Customer Care Department
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