MK
Mandy K
1 reviews | Active since Sept 2021
03 Jul 2024, 12:27
Impossible to get out of the contract
Cancelled my contract in November 2023, Beame Matrix is still debuting my account (*******ly) Don’t support these *******
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
03 Jul 2024, 12:43Good Day Mandy Kay,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply03 Jul 2024, 12:43
Official
Good Day Mandy Kay,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
03 Jul 2024, 15:05Good Day Mandy Kay
We appreciate you raising this issue with us.
We confirm that our Retention Representative has been in contact with you and the matter has been escalated to our Finance Department for approval to put the account on the current balance.
Sincerely apologize for the inconvenience caused.
Sincerely apologize for the inconvenience caused.
Thank you for your patience and cooperation in this matter.
Kind regards,
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Jul 2024, 15:05
Official
Good Day Mandy Kay
We appreciate you raising this issue with us.
We confirm that our Retention Representative has been in contact with you and the matter has been escalated to our Finance Department for approval to put the account on the current balance.
Sincerely apologize for the inconvenience caused.
Sincerely apologize for the inconvenience caused.
Thank you for your patience and cooperation in this matter.
Kind regards,
Customer Care Department
***
Customer Care Department
***