LL
Lyndon L

1 reviews | Active since Apr 2023

03 May 2023, 12:40

Impossible to even communicate with

After complaining here 2 weeks ago and being contacted with assurances that the issue will be resolved nothing has been done, and no one even seems to know who Mpho is.

The below is a part of the email i revived from Mpho Good day Mr. Labuschagne As per our telephonic discussion, your account ***XX with the vehicle with the registration XX11XXGP will be credited with an amount of R161.86 as you had reported the unit not communicating during that period of February and was not repaired. We will be in contact to advise on the status of the credit in due course. We will try to speedy the process to lessen the communication about an unpaid amount.

I am still harassed about this R161,

https://www.hellopeter.com/mix-telematics-africa/reviews/does-anyone-actually-work-at-mix-telematics-***

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 May 2023, 15:53
Official
Good day  Lyndon Labuschagne,

Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.

We can confirm that an agent has assisted and accounts will forward through the Paid Up Letter through to you.

Please accept our apologies for the inconvenience caused. 

Regards,
Customer Care Department
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