Impossible to cancel contract

Beame Account 938193 Case number ***7 Case number ***4

I sent an email to cancel a tracking unit contract on the 10th Jan 2025 and paid all cancellation costs on 15 Jan and send the required proof and documentation.

No technician has been sent to remove the tracking unit in my car and the new car owner wants to come collect the car as it has been sold. My emails are not answered instead I get given new case numbers each time. Its been a week, no call, no email, no contact. It would appear they will never get back to me and will expect to continue paying for the unit.

Phone calls are not answered you can wait on the line all day.