Impossible to cancel

Item: Matrix Vehicle Tracking
Rating: 1
Author: Gian J

Second time im trying to cancel a vehicle. This time I want to cancel my one that I sold. I had the tracker installed for +- 4 years now. Now I want to cancel and get a new contract with the latest tech etc but to cancel I need to pay R2000 as im still in a contract after 4 years?? Last time they said I upgraded my tracker and they could not give me proof that I gave the go ahead. No I dont know whats going on?!

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Replies (1)

Matrix Vehicle Tracking's replyOfficial

12 Mar 2026, 14:04

Good Day Gian Joubert

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,

Customer Care Department

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Matrix Vehicle Tracking's reply12 Mar 2026, 14:04

Official